Where are you located?

We are located in Lynnwood, Washington, United States

How do I contact you?

We can be reached at bumionline.com@gmail.com or you can drop a line on Messenger or Instagram with your questions, comments, or plant stories.

Do you ship?

YES!!! We offer a flat fee shipping option, $10 for first plant and $2 for each additional 📦.

Prices of shipping is subject to change as we learn and understand the ins and outs of shipping plants.

What is the delivery policy?

We support delivery within 30 miles of Edmonds, Washington (Zip Code 98026) for a small fee - $5.

Do you do offer pick-ups?

Yes! Please select this option when you complete your order and allow 24 hours for processing. You will receive communication to set up your pick up date, time and location. For your safety, all pick-ups will be contactless.

How are you handling deliveries?

Your safety is important; we will follow COVID guidelines for safe, contactless delivery. After you place your order, please allow 2-3 business days for processing. Deliveries will be made every Saturday.

You will be given a 2-hour delivery window 48 hours prior via email and/or text. Please communicate with us if you are unavailable during the delivery window to reschedule. For your plant's safety, we require someone present to receive the plant babies from the doorstep.

Will I received the same plant as pictured?

There can be variations in color, growth, and maturity in the plant that you will receive. Even the same plant will likely have new growth (YAS!) or shedding of old growth and some may have been pruned. When fulling orders, we select the cutest and fullest out of the bunch.

Do you accept returns or exchanges?

We do not accept returns or exchanges for plants. If your plant comes to you damaged, please send us a note as soon as possible, along with pictures of the damages to bumionline.com@gmail.com. We will make it right! For more information, please visit our Returns & Exchanges Policy page.

Can I change or cancel my order?

Yes, please let us know within 24 hours.

Can you gift wrap the plant?

Yes! We love and want to be part of your celebration. Please let us know the occasion and we will dress your plant for the occasion!